Saturday, March 24, 2007

Practical Marketing: 7 Steps to More Sensible, Effective Marketing

1) Know your budget. You don't want a surprise when you get to a vendor and find out all your work is going to cost much more than you have. Set a marketing budget and then work with vendors so you develop the best possible product within that limit.

2) Know your audience. Knowing how your audience thinks will help keep your marketing and advertising messages on track. The more you can learn about your ideal prospect, the more focused you can be in targeting their needs with your message, and thereby, improve the response.

3) Know your delivery system. Now that you know your budget and your audience, you can determine how best to deliver your message. What will your prospects respond to that can be created on your budget? Will a direct mail postcard work best? Or letters? Or email promotion? Don't guess at this one. Worse yet, don't select a particular marketing medium just because someone is trying to sell you that service.

4) Know the language that triggers response. Be sure your advertising message is not all about you or your company. Your marketing should enlighten prospects about the benefits you offer them. People act for many reasons. Triggers such as "make money" or "save money," "safety and security," and "build reputation" are good examples. What are the trigger words that will make your prospects act?

5) Know what result you want from your marketing. Use a "call to action." Always, always, always ask your prospect to take action. Lead prospects with good information that is useful to them and bring them to a point where you can ask them to take the next step: "call for more information," "send in a reply card," "go to our Web site," "call customer service and place your order now," "reply now for a free report," and more.

6) Know how to present your message. Every page, printed or online, has a hierarchy where some parts of your marketing message are more important than other parts. If you try to make everything important, then nothing is important. A hierarchy also helps guide readers through your message. For example, the main idea of your advertising message might be contained in a large headline at the top and the location of the company's headquarters in smaller copy at the bottom.

7) Know what not to say. Work to limit your message to one at a time. Don't confuse readers with multiple (particularly if they are unrelated or conflicting) marketing messages. Stick to one thing, get one idea across. And then repeat that message.

Want more information about my 7-steps system for practical small business marketing? If you haven't already done so, subscribe to this blog or sign up for our mailing list to receive our Flourish newsletter and other special offers and information. Or visit pinscreative.com for more effective and practical ways to market and promote your small business.

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